Covid-19

Covid should not prevent you from taking that well deserved vacay!
Hereunder is a compilation of all you need to know about traveling to our villas in “times of Covid”.

TRAVEL REQUIREMENTS

Entry requirements if arriving in Sint-Maarten Juliana Airport:

120 hours PCR test makes it easier to reach our beaches…

http://www.sintmaartengov.org/government/VSA/Health-Updates/NOVELCORONAVIRUS/Pages/Travel-advice.aspx

Entry requirements if arriving in Saint-Martin Grand-Case Airport:

72 hours PCR test makes it easier to reach our beaches…

http://www.saint-barth-saint-martin.gouv.fr/Actualites/LA-UNE/Actualites/Covid-19-Conditions-d-entree-par-voie-aerienne-et-maritime

Please note specific rules apply if you are travelling from Guadeloupe.

CANCELLATION POLICIES

Cancellation Policy until November 30th, 2020:

Guests will receive a full refund (minus bank fees if applicable) in case they are not able to travel for Covid related reasons: positive test, flight cancelled, airport closed, borders closed, lockdown, quarantine. Please provide proof of cancellation of the trip so we can proceed to the refund. Guests can also reschedule at a later date (price adjustment may apply).

Cancellation Policy from December 1st, 2020:

Cancellation of booking may result in forfeiture of deposit and payments paid. Refunds for the property rental will only be made if the property is rebooked for the initial period of the booking. Dates can be modified up to 90 days prior to arrival (price adjustment may apply).

In case of cancellation of flight or a positive Covid test, the above policy applies. In order to cover cancellation due to sickness including Covid, guests booking our villas are strongly advised to contract a Travel Insurance covering all medical risks and trip cancellation. For a couple hundred USD, this will take away the headache for you our valued guest and for us having blocked a villa for a long time.  Hereunder are a few links to companies offering Travel Insurance as a simple example. You are welcomed to use any other Travel Insurance which would cover Covid related sickness preventing you from traveling in case or positive Covid test. 

www.heymundo.com

www.worldnomads.com (Saint Martin French side)

In case of a cancellation due to Covid-19 Force Majeur circumstances namely Airpot Closure, Border closure and Lockdown, the stay will be postponed to an ulterior date. New dates are subject to availability on the same property or other property agreed upon, prices will be adjusted if there is an increase in pricing.

SAFETY MEASURES

In order to avoid contact, we offer self check-in. Each guest will have access to our Guest Experience Portail with all documents necessary for your travel (property book, itinerary, entrance codes, etc). This portail also has a Chat to contact us directly.

Each property has a sanitizing gel dispenser as well as masks. Our housekeepers have specific cleaning procedures to follow.